Quality
All Transcriptionists receive comprehensive in-house training to ensure they meet quality standards required by our clients. Training includes medical linguistics along with typing and systems usage taught by a Medical Doctor. Ongoing training and monitoring is part of our daily process and we continue to invest in training and technology.
Every transcript completed is verified by a Quality Controller who verifies the transcribed files word for word. We have one Quality Controller per every 2 transcriptionists.
We guarantee a 99.5% accuracy on all our transcribed data.