Position Summary:
• Developing, implementing and managing an organization’s compliance program
• Conduct periodic internal reviews/audits to ensure that process and policies within the organization are being followed.
• Monitors and coordinates compliance activities of System Admin department.
• Develop and review company policies, plans, reports and maintain records
• Regularly audit company procedures, policies, practices and identify and document the possible weakness and risk.
• Resolving difficult legal compliance issues.
• Identifying potential areas of compliance vulnerability and risk.
• Identifying areas of the business where there is a risk of noncompliance and develop policies to reduce that risk.
• Making sure that compliance procedures, systems and controls are up to date and effective.
• Track record of helping a company to maintain company policies and procedures, plans, manage risk, maintain a positive reputation Conflict Management.
• Support Department by collecting and coordinating internal compliance data with auditors and various department s’ documentation management.
• Create comprehensive system/network flow diagram with Microsoft Visio.
• Create SLA reports on monthly basis
• Dealing with external parties over the phone and resolved the work related queries.
• Renewal the Call Centre certificate by coordinating with PSEB.
• Whitelisting the IP’s by coordinating with Transworld and PTA.
• Make sure to complete work before the deadline and fulfilled the tasks as assigned.
Skills:
• Capable of generating Review/Audit checklists, Non-Compliance Reports
• Work well under pressure and have impressive stress management
• Proven skill for creating and implementing controlled document processes
• Risk Assessment capabilities
• Communication skills
• Problem Solving skills
• Able to prioritize and delegate tasks
• Outstanding time-management
• Have an understanding of ISO 9001-2015, ISO 27001-2013, ISO 20000, PCI-DSS or (relative standards).
• Strong knowledge of computer personal productivity software, including relevant applications such as MS Word, Excel, PowerPoint, Visio, etc. is highly desirable.
• Proficient in writing effective professional emails.
• Experience in making procedures, policies, SLA, SOP, MOM, Reports, Plans, Charts, system/network diagrams etc.