Current Openings

QA Executive/Sales Verifier

Karachi

ePlanet Communications is looking for a Quality Assurance Executive/Sales Verifier in International Sales. Quality Assurance Executive provides distinct quality evaluations and reports to help align our operations, training and agents towards meeting our client’s requirements.

Key Responsibilities:

  • Evaluation of Calls
  • Verification of sales
  • Training and Call listening sessions with Sales agents
  • Feedback sessions with agents via post monitoring annotations
  • Huddles
  • Maintain performance report
     

Job Requirements:

  • 1 year call center experience and related QA experience in Sales is Preferred.
  • Strong Leadership and interpersonal skills
  • Reporting and Analytical skills
  • Flexibility in evening/ night shift
  • MS Office especially in Excel
  • Excellent written and interpersonal skills.

 

Benefits

  • Excellent Salary Package
  • Monthly Performance Bonus
  • Pick & Drop Facility
  • In-House Cafeteria
  • Health Insurance Facility
  • Provident Fund
  • Employee Recreational Facilities