ePlanet Communications is looking for a Quality Assurance Executive/Sales Verifier in International Sales. Quality Assurance Executive provides distinct quality evaluations and reports to help align our operations, training and agents towards meeting our client’s requirements.
- Evaluation of Calls
- Verification of sales
- Training and Call listening sessions with Sales agents
- Feedback sessions with agents via post monitoring annotations
- Maintain performance report
- 1 year call center experience and related QA experience in Sales is Preferred.
- Strong Leadership and interpersonal skills
- Reporting and Analytical skills
- Flexibility in evening/ night shift
- MS Office especially in Excel
- Excellent written and interpersonal skills.
- Excellent Salary Package
- Monthly Performance Bonus
- Pick & Drop Facility
- In-House Cafeteria
- Health Insurance Facility
- Provident Fund
- Employee Recreational Facilities